Florian Kutschera

Florian Kutschera

Planned

Hey, I have a colleague who is invited as a team member. When he tries to access the insights he gets the message "You need a paid subscription to access the server insights feature". Why? He is part of my team (I am on Unlimited plan). All permissions are granted for all servers. User is PMAHLK.

Thank you.

Steets

Steets

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Is this already fixed? We're currently experiencing the same issue with our team members in certain features (a message saying you need a subscription, even though our admin account has Unlimited plan).

Features that show this message are for example: Scripts, Backups, Insights, Status pages

no votes yet
Jordan

Jordan

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same problem (invite link not working)

no votes yet
Wilfred Lepelaar

Wilfred Lepelaar

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Same problem with the tenant page.

no votes yet
Jordan

Jordan

· · Edited
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02/02/2023 12:19:51 PM is this Bug open and until today no information from the team? @Dennis any information please?

This https://ploi.io/features/team-management future is not working...

My mate is waiting... to work alone...

2 total votes
Jordan Steets
tyte

tyte

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I wonder if this is fixed.

no votes yet
Steets

Steets

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@Tyte Can confirm, it is still not fixed yet.

no votes yet
Raphael Planer

Raphael Planer

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is it still not fixed? I'm planning on upgrading to unlimited.

no votes yet
Jordan

Jordan

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No.. they ignore it.

no votes yet
Steffan Carlos

Steffan Carlos

· · Edited
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This is the most annoying part of Ploi for me right now. With multiple team members and with no ability to pass on all the features of the unlimited plan. This needs to be fixed. Forge has it down with circles but Ploi is a better product please fix.

5 total votes
Marc Bush Mark Richardson Lucas Houssa Paul Phillips Kay van Aarssen
Marc Bush

Marc Bush

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I'd like to add my +1 to this. Have team members unable to see servers they have permissions to in their dashboard, as well as not being able to do things like cloning or set up a new server with monitoring etc. If they make a server, I am unable to see it (its personal to them?) and it has to be transferred.

It's a bit of a pain point in the company but manageable at the moment.

no votes yet

Team member does not have access to all features (you need a paid subscription …)

27 total votes
  • Dennis moved item to board Planned

    1 year ago
  • Dennis moved item to board Live

    2 years ago
  • Dennis moved item to board Planned

    2 years ago
  • Florian Kutschera moved item to project Bugs

    2 years ago
  • Florian Kutschera created the item

    2 years ago