# Groove Support Integration

**Project:** Ploi Core | **Board:** Under review | **Votes:** 1
**URL:** https://roadmap.ploi.io/projects/4-ploi-core-requests/items/461-groove-support-integration

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I understand this is asking for a lot but an integration with a helpdesk/knowledgebase provider would be amazing. Groove and Helpscout are good examples but to be completely honest we use Groove because it is $15 USD p/m vs HelpScout at $25 USD p/m.

I don't think a "complicated" integration is required, just the ability to add the live chat to the frontend and display client information in Groove tickets. These features would be ideal:

- Groove live chat added to Core frontend (this alone would implement live chat, knowledgebase, contact form features).
- Client Information on Groove Tickets: Name, Date of Registration, Email, Plan/Package/Payments, Sites, Servers.
- Support and Documentation links in Core frontend updated to link to Groove Knowledgebase URL.

https://developer.groovehq.com/

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## Comments

**Dennis** (2023-01-30T08:22:49+00:00):
Basically, you could already inject a live chat by using this:

https://docs.ploi-core.io/digging-deeper/inject-code-header-or-footer

Would that cover your use case?