# Cannot generate letsencrypt certificate when custom certificate is in place

**Project:** Sites | **Board:** Planned | **Votes:** 6
**URL:** https://roadmap.ploi.io/projects/2-site-level-requests/items/790-cannot-generate-letsencrypt-certificate-when-custom-certificate-is-in-place

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When trying to create a certificate from Custom to Letsencrytp, it does not work. 

Pressing the button generates an error that says: The certificate is not available. 

https://shared.wpherc.com/RBuz6811

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## Comments

**Dennis** (2023-09-13T08:29:34+00:00):
So what would fix this is when you request a certificate, that Ploi doesn't active that certificate right away but you get an 'activate' button per certificate, right?

(And obviously allow validation to request multiple certificates)

**Angel** (2023-09-13T09:01:52+00:00):
Right now it does not activate it either.
I do not mind if the system will activate it right away, but only when the certifcate has been downloaded and it is ready to be used.


**Angel** (2023-09-13T09:02:31+00:00):
So Activate could replace the routes on the file /etc/nginx/ssl/example.com once we have the certificate ready to be used. 


I am not sure where do you store the custom one at the moment, as that route does not appear on the dashboard. 

**Angel** (2023-10-29T17:11:16+00:00):
[@Dennis](/user/Dennis) any news on this? 

**Angel** (2023-10-29T17:11:56+00:00):
Maybe I need to open a Bug report instead?